We’re big on the human touch.
At Big Bend, we’re not a system that cranks out services. We are kind, caring human beings who truly value connection, compassion, handholding and spirit boosting. If you know our name, we know yours, whether you’re a resident, a team member, or one of our medical partners. To deal appropriately and respectfully with all manner of medical, familial and financial situations, our staff receives continued training on a frequent basis.
InTouch: Heeding everyone’s needs.
Our compliance program embodies our commitment to honest and ethical practices that comply with all applicable federal, state and local laws, rules and regulations. Our InTouch initiative goes beyond that by offering a voice to Big Bend residents, families, and employees. We encourage you to approach management onsite with concerns, but welcome you to call 1.844.TELL.BBW 24/7 if you feel a need to speak anonymously.
Your feedback, suggestions and compliments are welcome, and any issues are handleddirectly by upper management.